Affordable Property Care of the Carolinas
A Joe Cullen Ltd. Company
Effective Date: October 14, 2026
1. Who We Are
Affordable Property Care of the Carolinas (“APC,” “we,” “us,” or “our”) is operated by Joe Cullen Ltd.
Website: https://apcmooresville.com
Email: info@apcmooresville.com
Phone: (980) 303-3009
Location: Mooresville, North Carolina
We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
2. Information We Collect
When you contact APC, request an estimate, or use our website, we may collect:
- Your first and last name
- Email address and telephone number
- Property or service address
- Details about the services you request
- Photographs or other files you voluntarily upload
- Communications between you and APC
- Your SMS messaging preferences and consent, when applicable
Our website and service providers may also process technical information, such as IP addresses, browser information, and cookies necessary for website functionality, security, and performance.
3. How We Use Your Information
We use customer information to:
- Respond to inquiries and requests for estimates
- Evaluate service requirements and prepare quotes
- Schedule and provide services
- Communicate about appointments, estimates, and ongoing work
- Maintain business records
- Improve our services and website
- Protect against fraud, misuse, and security threats
- Meet applicable legal obligations
- Send SMS messages when you have provided the required consent
Submitting a quote request does not automatically enroll you in promotional text messaging.
4. Photographs and Uploaded Files
Customers may submit photographs to help APC evaluate requested services.
These photographs may be used to assess job requirements, estimate labor and equipment needs, and prepare service proposals.
We do not publish customer-submitted photographs for promotional purposes without appropriate permission.
Please avoid uploading sensitive personal documents or unnecessary personal information.
5. Information Sharing
APC does not sell customer personal information.
We may share information with service providers when reasonably necessary to operate our business, such as website hosting, form processing, communications, and other operational services. We may also disclose information when required by law.
Customer data is not shared with third parties for promotional or marketing purposes.
Mobile opt-in information and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes. Any information sharing described elsewhere in this policy excludes mobile opt-in data and consent.
6. Information Security and Retention
We use reasonable administrative and technical safeguards to protect customer information.
However, no internet transmission or electronic storage system can be guaranteed completely secure.
We retain information for as long as reasonably necessary to respond to requests, provide services, maintain appropriate business records, and comply with applicable legal obligations.
7. Cookies and External Services
Our website may use cookies and related technologies for essential website functionality, security, and performance.
Third-party services used to operate the website may process limited technical information in accordance with their own privacy policies.
If our website links to external websites, we are not responsible for the privacy practices of those independent websites.
8. Your Privacy Choices
You may contact APC to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal requirements and legitimate business recordkeeping needs.
Requests may be directed to info@apcmooresville.com.
You may also withdraw consent to receive SMS messages at any time using the instructions below.
9. SMS Messaging Privacy Policy
Joe Cullen Ltd. (doing business as Affordable Property Care of the Carolinas) respects your privacy and is committed to protecting your personal information.
This section explains how Affordable Property Care of the Carolinas collects and uses information about you when you opt in to receive SMS messages from us.
Data We Collect
When you opt in to receive SMS messages, we collect:
- Your name
- Your phone number
- Your consent to receive SMS messages
How We Use Your Data
We use your information to:
- Operate our business
- Send you the SMS messages you have opted in to receive
Data Sharing
- Customer data is not shared with third parties for promotional or marketing purposes.
- Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Program Terms and Conditions
- The messaging program consists of general customer care messaging to answer questions and provide support to customers. Messages will be sent from (980) 303-3009.
- You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message STOP to us, we will send you an SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at info@apcmooresville.com.
- Carriers are not liable for delayed or undelivered messages.
- Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have questions about your text plan or data plan, contact your wireless provider.
- If you have any questions regarding privacy, please read the privacy policy details contained in the rest of this page or contact us at info@apcmooresville.com.
10. Changes to This Policy
APC may update this Privacy Policy to reflect changes in our services, website practices, or applicable requirements.
Updates will be posted on this page with a revised effective date.
11. Contact Us
For questions about this Privacy Policy or how your information is handled, contact:
Affordable Property Care of the Carolinas
A Joe Cullen Ltd. Company
Mooresville, North Carolina
Email: info@apcmooresville.com
Phone: (980) 303-3009
Website: https://apcmooresville.com